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Privacy policy

This website is administered by AGS. As a valued AGS customer and web user, your personal privacy is very important to us. This page outlines our policy concerning personal information. AGS guarantees that all information received from its customers and web users through this website will be used in accordance with the guidelines, rights and limitations contained in the Spanish Law 15/1999 of 13th of December 1999, that regulates Personal Data Proteccion (LOPD, Ley Orgánica de Protección de Datos). By using this website, you accept the practices described in this Privacy Policy. We may update our Privacy Policy from time to time to take account of changing requirements such as changes in technology or legislation, and request that you refer back to this Policy frequently to become aware of any such revisions. In addition, we recommend that you review the privacy policy of any website accessed through this website as those sites may be subject to different privacy practices. AGS is not responsible for those websites or for the information made available thereon.

SECURITY

We take appropriate steps to maintain the security of your data on this website. However you should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended.

PERSONAL INFORMATION COLLECTED

When you contact us or apply for a job by sending us your CV, we will require you to complete a form and provide us with certain information which may include, but not limited to, the following: • Name • Postal Address • Phone numbers • E-mail address • Recruitment related information – Resume (Professional Experience and Qualifications, Previous Job Experiences, personal data, etc). All recruitment related information is stored in a database registered with the Spanish Data Protection Agency and complies with all aspects of the Spanish legislation. This information is solely used for the purpose of evaluating a potential fit for a position and for internal statistical purposes. In no case will this information be used for other purposes or transferred to any third parties for other purposes.

SENSITIVE PERSONAL DATA

We do not generally seek to collect sensitive personal data through this site. If we do seek to collect such data, we will ask you to consent to our proposed uses of the data. We may also collect some sensitive personal data incidentally. By providing us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law as described in this Privacy Statement. The references to "sensitive personal data" are to the various categories of personal data identified by European and other data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories comprise personal identity numbers, personal data about personality and private life, racial or ethnic origin, nationality, political opinions, membership of political parties or movements, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, genetic code, addictions, sexual life, property matters or criminal record (including information about suspected criminal activities).

USE OF YOUR PERSONAL INFORMATION

We use your personal information to identify you as a customer and to deliver relevant information to you. This might include the transfer of delivery information to third parties, like postal service and logistics companies. We may also use the personal information of Registered Users to provide them with information which we think they may find of interest. This may include information about services, products, special offers and promotions offered by AGS or other affiliated parties. We may contact you by any means of communication for which you have given us contact details, including by post, e-mail, pop-up window, fax and telephone. However, you may choose not to receive such information by so indicating when contacting us or by writing to us to opt-out of such communications. As a global organization, data we collect may be transferred internationally throughout AGS’s worldwide organization. We will not sell individual information and will share it only with our affiliate companies and advisors.

COOKIES AND OTHERS

Cookies Cookies are very small text files stored on your hard drive. They uniquely identify your computer and allow us to store session information, improve website security and help us to customize your website experience. A unique user identity is created which ensures that you are not required to re-enter login details as you move throughout the website. As is described in more detail below, they may also be used to assist us in making our website and our emails work more efficiently as well as to provide us with business and marketing information. For more detailed information on cookies, visit www.allaboutcookies.org.

Web Analysis

This website and online shop uses web analysis technology from third parties like Google Analytics to collect visitor data. This data is collected anonymously to be used for marketing and web optimization purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies from our online partners may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data. By supplementing our records, this information helps us learn things such as what pages are most attractive to our visitors, which of our products most interest our customers, and what kind of information our customers like to see. Although our online partner logs the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can "opt-out" of this website analysis tool by turning cookies off in your browser.

Email Analysis

We may use e-mail delivery and marketing companies to send e-mails that you have consented to receive. Pixel tags and cookies are used in those e-mails and at our website to help us measure the effectiveness of our email campaigns and how visitors use our website. Through the use of pixels in the email and cookies in the website, we will gather information about Emails Opened, Email Format and Click Tracking. This information will allows us to understand the percentage of users opening an email, whether their email client allows HTML or plain text content and the way they interact with that email and the subsequent website pages linked. Please note that this information is for our use only - we do not disclose or share this information with any third parties. If you do not wish this to happen, you can change the cookie settings in your browser.

ACCESSING AND MODIFYING YOUR DETAILS

You may access and update any of the information we store from you at any time, by contacting us. You can exercise your rights to access, amend, delete and contest the data we have about you. Should you wish to exercise any of these rights, please send us your written request to ALPAMA GLOBAL SERVICES, SL by post (Avda. de Bruselas 16, 1ª Planta. Alcobendas 28108. Madrid, SPAIN) or by contacting us through this website's Contact Us section. Do not forget to clearly state the right you wish to exercise.

CONTACT US

If you have any other concerns, suggestions or questions about any issues relating to privacy on any of AGS online properties, please contact us through our Contact Us section.